Shipping Policy

Delivery Policy

Thank you for shopping with us! We aim to provide fast and reliable delivery to all our customers.

Processing Time:
All orders are processed within 1-2 business days after payment confirmation. Orders are not shipped or delivered on weekends or holidays.

Shipping Time:

Domestic Shipping: Estimated delivery within 1–6 business days.

International Shipping: Estimated delivery within 7–21 business days, depending on the destination country and customs clearance.

Shipping Rates & Carriers:
Shipping charges are calculated at checkout based on your location and selected shipping method. We partner with trusted carriers to ensure timely delivery.

Order Tracking:
Once your order has been shipped, you will receive a confirmation email with a tracking number to monitor the status of your shipment.

Delays:
Please note that unexpected delays may occur due to customs, weather, or other factors beyond our control. We appreciate your understanding and patience.

If you have any questions about your delivery, please contact our customer support team at info@motexgrp.com.